Passengers at the heart of new plans for multi-billion pound investment in the railway

Detailed plans for a multi-billion pound investment to improve the railway for passengers have been published by Network Rail today. The plans show how the company will spend over £42 billion to increase reliability and improve performance over the next five years.

 

The plans focus on making improvements to what matters most to passengers and freight users, targeting punctuality and reliability through better assets, timetables and information, and working much more closely with train operating companies. The plans have been worked up from a local level, with individual regions benefitting for the first time from their own budgets, designed in collaboration with local people.

Network Rail’s funding is made available from governments over five year periods, known as control periods, with control period 6 (CP6) starting on 1 April and running until 2024. Earlier this year the company accepted the Office of Rail and Road (ORR)’s ‘final determination’, which set out what should be delivered for the funding available. The publication of today’s delivery plans gives the detail of how the money will be spent.

Network Rail’s chief executive Andrew Haines said: “Passengers and freight users are at the heart of our plans over the next five years. Performance has been nowhere near good enough and public trust in our industry has declined. This must change.

“Our role is to deliver a railway that people can rely on, with trains that turn up and arrive at their destination on time, and where passengers have confidence they are in safe hands. This is what we must deliver daily and what we will, and should, be held to account for throughout CP6.

“Our plans for the next five years bring us much closer to train operating companies and local decision makers, they cut red tape and make it easier for others to work with us, and most importantly they put a real focus on the users of the railway.”

Rail Minister Andrew Jones said: “We are investing in the biggest modernisation of our rail network in over a century, spending a record £48 billion on the network’s infrastructure in England and Wales between 2019 and 2024, including funding for vital enhancements.

“By improving trains, tracks and stations right across the country, we will deliver more reliable, frequent and comfortable journeys for passengers and better connect our communities.”

In a further change, Andrew Haines – who has been in post since last summer – recently announced a new organisational structure, further devolving from eight geographic routes to 13, organised into five regions. The routes will be responsible for the day-to-day delivery of train performance and will develop a strong partnership with the train operating companies in their area.

Andrew Haines said: “In order to effectively deliver our plans for CP6, and to rebuild trust with those that use the railway, we must change the way we work, both within our own organisation and with the rest of the industry. We are embedding a customer service culture at every level and from now on we will work together to put passengers first.”

Details about the CP6 Delivery Plan can be found here: https://www.networkrail.co.uk/who-we-are/publications-resources/cp6deliveryplans/