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Network Rail: Customer Service Live

October 6

Join this interactive, online event to celebrate the importance of great service in the rail industry.


Enjoy listening to a range of brilliant speakers from inside and outside the rail industry. Get tips and guidance on how to improve your customer service skills. Take part in short takeaway sessions to get you thinking about what you could do differently.


Providing a great service to all our customers is vital for the rail industry as we transition into Great British Railways. By focussing on the customer in everything we do, we encourage more people to use our rail services and make our workplaces better places to be.