East Midlands Trains customers raise £5,000 for Mind charity

East Midlands Trains customers have raised over £5,000 for Mind, just by donating their Delay Repay compensation.

At the start of 2017, East Midlands Trains announced an innovative scheme which allowed customers who are claiming compensation for a delayed journey to instead donate it to charity. Throughout 2017; customers who travelled with East Midlands Trains raised a total of £2,265 for Railway Children. Since March this year, customers have raised over £5,000 for the charity, Mind.

Karen Bolton, Head of Community and Events Fundraising at Mind, said: “We’re grateful to East Midlands Trains for their continued support of Mind’s work and their innovative approach to giving their customers the opportunity to donate to Mind. All the money raised will help us to fund our vital work including our Mind Infoline, information and advice services, and the campaigning we do to ensure everyone who has a mental health problem gets both support and respect.”

Mind provide support for anyone who may be experiencing a mental health problem. One in four individuals in England and Wales will experience a mental health problem in any given year.

East Midlands Trains compensation scheme, Delay Repay, allows customers to claim money back if their journey is delayed by 30 minutes or more. Customers can continue to claim the money in a variety of ways, including bank transfer, cheque, PayPal or travel vouchers. This scheme also allows customers to simply tick a box and their compensation is paid, in full, to the chosen charity.

For more information on Delay Repay, visit:  www.eastmidlandstrains.co.uk/information/Delay-Repay/

Customers can continue to claim their Delay Repay compensation either by Bacs (bank transfer, Paypal, cheque or rail travel vouchers).

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