Dyer & Butler achieves landmark close call milestone

Dyer & Butler, a multi-disciplined engineering services specialist focused on essential infrastructure including airports, railways and highways and part of M Group Services, has reached a significant safety milestone with its 10,000th close call reported.

Dyer & Butler’s close call system uses smartphone technology and a simple QR code to access a close call reporting page. Once the report page has been accessed, users can submit a close call by simply filling in the report in the same way as sending a text. Once submitted, the report is instantly stored and emailed to the Dyer & Butler Project and Safety team to ensure any appropriate action is taken.

With the use of this system any unsafe act or conditions can be identified and corrected before the events which lead to an accident or incident occurring. These close calls have been raised not only by Dyer and Butler people, but also by its supply chain partners, clients and by members of the public.

Since the Dyer & Butler close call system launched in 2015, the number of incidents reported has continued to increase, with almost 400 calls now taken each month. The landmark close call was reported by Project Manager at Dyer and Butler, Tom Bennison, from the Custom House project, who took the time to report that waste was being incorrectly segregated onsite. The issue was quickly resolved and a briefing was held to remind all personnel on site to utilise waste segregation facilities effectively.

The close call reporting system is open for anyone to use, preventing accidents and incidents across Dyer & Butler’s operations. Safety, Sustainability and Training Director at Dyer and Butler, Steve Broom, said: “The close call reporting system has become a fundamental part of the safety culture of Dyer & Butler; ensuring that we continue to be ‘safe by choice, not by chance.”