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PRE METRO OPERATIONS

About Us

In partnership with West Midlands Railway, we operate the Stourbridge Shuttle – the link between Stourbridge Town and Stourbridge Junction. It’s the shortest branch line in the country – possibly in Europe – but our unique operation doesn’t stop there.

Using innovative technology, we’re providing the best-ever service this line has seen in its 140-plus year history. Our operation is clean, green, frequent, highly reliable and easy-access. We’re also local. Based in Stourbridge, our dedicated staff all live in the local area – we’re a real part of the local community!

Since we commenced 7-day operation of the service in 2009, we’ve grown patronage, increased the frequency, cut emissions, reduced service operation costs and revived the Sunday service on the line for the first time since 1914! Reliability of the service currently stands between 99.7 – 100%.

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Our track record

Although Pre Metro Operations is the smallest train operating company in the UK, it is managed by a team of transport professionals and has an impressive track record of success.

We were awarded “Highly Commended” at the Global Light Rail Awards 2016 and 2017 in the “Operator of the Year” category.

The Stourbridge operation includes:

Operating 7 days a week with basic 10 minute frequency
Scheduled trips operated on an annual basis = 99.8%
5.8+ million passenger journeys to date; up 50% pa in 5 years
Reductions in the operational carbon footprint
Industry leading reliability and punctuality figures
Over 500,000 miles operated. In-house vehicle maintenance
Operating costs cut to 50% of conventional rail operations
Bespoke Safety Management System created in line with industry standards
A proven track record in Light Rail connectivity

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