Passenger stories

Improvements at some of London’s busiest stations

15th January 2020

The latest figures released by the Office of Rail and Road (ORR) reveal that London Waterloo remains Britain’s busiest station. […]

Strong growth for West Yorkshire’s new rail stations

14th January 2020

New figures from the Office of Rail and Road show the strong performance of West Yorkshire’s new train stations. Significant […]

Work begins on new station at Bow Street

14th January 2020

Transport for Wales has begun work on the new £8-million railway station at Bow Street in Ceredigion. Opening to passengers […]

Birmingham New Street climbs busiest station national rankings to fifth place

14th January 2020

Birmingham New Street station is now the fifth busiest in the country, according to latest figures. Between 2018/19 the station […]

Balfour Beatty successfully electrifies rail lines between Bristol and Cardiff

13th January 2020

This week, Balfour Beatty, working on behalf of Network Rail, successfully completed the electrification of 77 kilometres of the Great […]

Record investment delivers improved service on trains and at stations across Scotland

13th January 2020

Record investment across Scotland’s Railway, including £475 million on new and upgraded trains, is delivering a better service for customers, […]

Trainline launches SplitSave

13th January 2020

Today, Trainline, the leading independent train and coach travel platform, launches its latest money-saving feature, SplitSave. SplitSave gives customers access […]

Elizabeth line services through central London expected to commence in summer 2021

10th January 2020

Crossrail Ltd today issued its latest update on progress to complete the Elizabeth line and confirmed that it plans to […]

Brand new intercity trains now started passenger service

9th January 2020

One of Greater Anglia’s brand-new intercity trains has now entered passenger service between Norwich and London Liverpool Street. The brand […]

Plans to reopen Aldridge Station move a step closer

8th January 2020

Plans to open a new railway station at Aldridge have moved a step closer after a feasibility study confirmed the […]

Northern makes 1,000 improvements at region’s stations

7th January 2020

Northern has made more than 1,000 improvements at its stations as part of plans to make journeys better for customers. […]

TransPennine Express to refund fare increase for season ticket holders

7th January 2020

TransPennine Express (TPE) has announced a customer compensation scheme that cancels out the annual regulated fare increase for season ticket […]

Greater Anglia bids to improve access at Suffolk rail stations

2nd January 2020

Greater Anglia has submitted bids for funding to help improve access at two Suffolk rail stations. The company put in […]

“Northern Rail could be stripped of franchise”

2nd January 2020

Transport Secretary Grant Shapps has told BBC Breakfast that there are plans to strip Northern Rail of its franchise and […]

Year of action on railway starts with new fares trials

2nd January 2020

Transport Secretary Grant Shapps has today (2 January 2020) told passengers to expect a year of action towards creating a […]

GWR launches new timetable across Greater Bristol with changes to 75% of all trains

19th December 2019

The new December weekday train timetable for Bristol has been launched today, providing faster journey times, more seats and more […]

Cardiff Capital Region reveals new plans for South East Wales Metro schemes

19th December 2019

The Cardiff Capital Region (CCR) has revealed key updates to the South Wales transport network, including the creation of a […]