Changes will be made to of some of West Midlands Railway’s busiest commuter trains to and from Birmingham from this week, following feedback from passengers.
The biggest timetable shake-up in over 10 years has been good news for many rail passengers with direct services to more destinations, faster journeys on many routes and more seats to and from Birmingham everyday. Further changes to be introduced from Tuesday 9 July will see additional carriages operating some of the busiest peak time services to and from Birmingham Snow Hill.
West Midlands Railway will be reallocating the number of carriages on the 1713 departure from Birmingham Snow Hill to Worcester Shrub Hill from Tuesdays to Fridays. A five carriage train will be used to operate this service – an increase from the four carriage train used since the timetable change in May.
The 1703 and 1723 departures either side of this service saw an increase in carriages with the new timetable, meaning that an additional four carriages now operate between Birmingham and Stourbridge between 1700 and 1730 on weekdays, compared to before the timetable change.
Another improvement comes with the reintroduction of five carriages on the 0708 departure from Leamington Spa to Birmingham from Tuesdays to Fridays.
The train operator will be providing the additional capacity by reallocating carriages from other services, based on passenger counts and demand elsewhere on the Snow Hill lines.*
Richard Brooks, customer experience director for West Midlands Railway, said: “The new timetable introduced in May represented the biggest change for over a decade. While passengers have been adjusting to the new timetable, we appreciate that some services have been incredibly busy. We have been working hard to see what further improvements could be made and we are confident we now have a solution for our passengers.
“In response to particular feedback about the 0708 service from Leamington Spa to Birmingham and the 1713 service from Birmingham Snow Hill to Worcester, we didn’t want to make any rushed decisions that may have had unintended consequences elsewhere on the network. We have therefore spent a number of weeks assessing what could be done to reallocate some carriages and we believe our solution will deliver consistent performance and benefit passengers on some of our busiest evening services.
“We want to thank all our passengers for their patience while the new timetable has been bedding in and we will continue to look at making further refinements to improve our timetable going forward.”